From opening an account to making a withdrawal — find detailed guides on every 1xbst service, plus 24/7 support, all in one place.
Choose a category based on what you need
Steps to create a new account, verification, and profile setup.
A complete guide to depositing and withdrawing via Mobile Pay, Nagad, and Rocket.
How to use your welcome bonus, cashback, and free spins.
Password reset, two-step verification, and account security tips.
Rules and guidelines for Sports Betting, Live Casino, and slots games.
Mobile app download, installation, and troubleshooting.
Learn about VIP tiers, the points system, and exclusive benefits.
Limit settings, self-exclusion, and responsible gaming guide.
Get started on 1xbst in just a few minutes
Click the "Register" button in the top menu. A short form will appear asking for your mobile number, preferred username, and password.
Once you submit the form, an OTP code will be sent to your number. Enter that code in the designated field. The code typically arrives within 30 seconds.
After OTP verification, enter your full name and date of birth. Your account will not be activated unless you are confirmed to be 18 or older.
Once your account is active, get a 100% welcome bonus on your very first deposit. Fund your account easily via Mobile Pay or Nagad.
It's natural to have a lot of questions when you're just starting out with online betting or gaming. How do I deposit money? How do I withdraw my winnings? What if I forget my password? The 1xbst Help Center was built exactly for this — so you're never left on your own, and a solution is always within reach.
1xbst has built a complete support system tailored for users in Bangladesh. Live chat, email, WhatsApp, and in-depth guide articles — you'll find everything on this page. Our support team is available in Bengali, seven days a week, around the clock.
If you run into any issues depositing or withdrawing at 1xbst, start by checking your internet connection. Then verify whether your transaction status shows as "Pending" or "Completed". In most cases, Mobile Pay or Nagad transactions confirm within 2–5 minutes. If it's been more than 10 minutes, reach out via live chat — our team will look into it right away.
Always make sure you are logged into your 1xbst account when making a deposit. Payments made outside the app may be delayed in some cases. Before withdrawing, confirm that your KYC verification has been completed.
On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use it to set a new password. The whole process takes about 2 minutes. For your security, always use a strong password — mix uppercase letters, numbers, and special characters.
To claim a welcome bonus or promo bonus, certain conditions must be met. Typically, you need to wager 10–15 times the bonus amount within a specified period. You can check your bonus status under My Account > Bonuses. Once the conditions are fulfilled, the amount will be added to your balance automatically.
If the 1xbst app crashes or runs slowly, start by fully closing the app and reopening it. If that doesn't help, restart your phone and clear the app cache. Android users will get the best performance by downloading the APK directly from the site. iOS users can find the latest version on the App Store.
KYC verification is required for large withdrawals. You'll need to upload a clear photo of your National ID (NID) or passport. Verification is usually completed within 24 hours, and once done, you won't need to go through it again.
At 1xbst, we believe support is more than just fixing problems — it's an opportunity to build a real relationship with our users. That's why every support agent understands Bangladeshi culture and the needs of our players. No question is too big or too small — feel free to ask anything.
| Steps | Deposit Time | Withdrawal Time | Minimum |
|---|---|---|---|
| Mobile Pay | Instant | 5–15 Minutes | ৳500 |
| Nagad | Instant | 5–20 minutes | ৳500 |
| Rocket | Instant | 10–30 minutes | ৳500 |
| Bank Transfer | 1–3 Hours | 24–48 Hours | ৳2,000 |
Answers to the Most Frequently Asked Questions
24/7 support through your preferred channel